Value Added Services

At AtComm, we are committed to enhancing the user experience with a professional value added support service that surpasses expectations. Our business proposition is unique in the sense that we are one of the few companies who harness a versatile skillset to accompany our clients throughout the entire sales cycle – sourcing products, designing systems and solutions, integrating these systems and assisting clients in operating their system. 

Subscription Plans

Flexible long-and short-term subscription models, providing you with the right devices for your business.

System Design

With a flexible approach and led by our team of experienced system engineers, our services can be tailored to deliver intelligent solutions to suit your specific needs.

Implementation

We advise, design and subsequently implement your system in a timely and effective manner, ensuring that your system is up and running rapidly.

Support & Maintenance

We go the extra mile to provide you with continuous support 7 days a week, ensuring a seamless end-user experience.

Repairs

Our skilled team of technicians & engineers are available to assist you when your communication systems need repairs.

Training

Understanding how your product solutions and systems work is integral. We provide in-depth training to ensure that you get the best out of your equipment – We strive to empower the user.

Why Subscribe

We offer flexible subscription plans that give you access to all the benefits of our solutions without the worry of having
to carry the costs of owning them. No matter the required time frame for use, we have the right devices to suit your
specific communication needs for any event or project.

Protection from Obsolescence
To avoid the risks associated with obsolete technologies and to keep abreast of emerging new technologies, devices
that have reached the end of their useful lifespan or have been discontinued by the manufacturers, will be replaced.
Low Capex

A subscription-based models is a more cost-effective approach, while removing the hassle of having to rent
devices
on an ad-hoc basis. This helps drive down insignificant capital expenditure and substantially reduces
the risk on the operating cash flow for your company.

Repair and Replacement of Faulty Equipment

If there is a need to replace or repair any faulty equipment due to a manufacturing fault,
we will take care of everything for you. All parts will be replaced upon normal wear and tear.

Back-up Equipment
Back-up equipment will be provided to the customer as a replacement of devices
retained for repairs or diagnostics.
Rapid Response Time

We provide pro-active technical assistance from our team of experienced radio frequency engineers.

24/7 end-to-end Monitoring of Wireless Broadband Links
Our monitoring services automatically detect any threat to performance in real time, allowing for better
quality service, as we can respond pro-actively and therefore minimise the downtime risk for our clients.
Spare Parts

Spares are stocked and made readily available for all major brands we represent.

ICTA licence fees

All legally required licences are handled by AtComm, giving you peace of mind. We handle all ICTA licence procedures,
saving you time and money.

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